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Retail POS Software - Customer Management & Loyalty

Retail POS Software - Customer Management & Loyalty

A comprehensive Customer Management & Loyalty Software that can be seamlessly integrated with Retail POS Software. In todays competitive retail environment, offering a point of difference is often vital in your attempts to attract new customers. Offering your customers a loyalty program could just be that point of difference that makes a difference!

The Customer Loyalty program works on an automated reward points system. In designing the loyalty program, flexibility and ease of use were the main criteria. Either the accrual or redemption of points can be based on product categories, sub categories or individual items. Added flexibility is provided by allowing different product groups or items that can accrue points as against those available for points redemption. eg. A Convenience Store may set up a magazine loyalty program that allows its’ customers to accrue points on magazine purchases but only allows the redemption of points (Discounts applied) on drinks. Almost any combination is possible.

When a new loyalty customer is added to the system a unique barcode label is produced that is adhered to the loyalty card* or you can pre-manufacture loyalty cards with a unique barcode which can be assigned to the customer when they join your loyalty program. Alternatively, you can simply assign a customer from with the POS screen without the need for loyalty cards. The loyalty card is used by the customer with each purchase and points redemption. The card can be scanned at any point within the sale. The Customers name, previously accrued points and card number are displayed to the POS operator. A welcome message "Welcome back Mr. Smith" can be displayed on a Customer Pole Display. As each new item is registered, the additional points that will be accrued or the required points needed to redeem each dollar of discount are displayed. The receipt given to a loyalty customer, apart from the normal purchase detail, shows the previous points balance, points earned from the current transaction, number of points used for redemption (if any) and the new points total. Receipts can be automatically emailed to each customer at the time of each purchase.

Individual or bulk loyalty statements can either be printed or emailed. Loyalty statements detail all transactions for the nominated period including points accrued, points redeemed and points lost if the points expiration option is used.

The Customer Management & Loyalty Software module can also be utilised to provide a "VIP Discount" to selected customers. Their unique discount rate can be preset. Customer marketing is available via both bulk email or SMS.

The addition of the Customer Management & Loyalty Software module could provide you with a great tool to enhance your business.

* A barcode Thermal Label Printer is required to print Customer Loyalty labels. This same printer can also be used for printing product and shelf labels.

Software License & Support

You can not purchase the Customer Management & Loyalty Software Add-on as "stand-alone" ie. You must already have purchased a Retail POS Software license or you can purchase the Customer Management & Loyalty Software Add-on at the same time as the core Retail POS Software product.

You need to purchase the same number of Customer Management & Loyalty Software licenses as the number of computers you are licensed for the Retail POS Software. ie. if you are licensed for four (4) computers then you would need to purchase four (4) Customer Management & Loyalty Software licenses.

The pricing below includes the first 12 months Software License & Support plus installation services and training. Training time is not limited as it is covered under the Software License & Support agreement.

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Part #: RETLOYALTY
Availability In Stock - Ships Immediately
 
Our Price: $ 300.00 (ex. GST)
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Retail Manager POS Software - Customer Loyalty Card Details Retail Manager POS Software - Customer Loyalty Card History Retail Manager POS Software - Customer Loyalty Card Utilities Retail Manager POS Software - Customer Loyalty Receipt
Mobility & Disability Equipment Store POS System & POS Software
Mobility & Disability Equipment Store POS System & POS Software
Category: News
Author: Geoff
Posted: 18/08/2021 09:38:00
Synopsis: Access POS is a leading supplier of Mobility & Disability Shop POS Systems and POS Software in Australia. The POS terminals are very fast and easy to use whilst having specialised features for the Homecare, Disability & Mobility Scooter and equipment store owners.

You can call Access POS on 1800 768 288 or via email at Contact Us.

By completing the details below, you can send a friend or business colleague an email that will detail a brief description of this product with a link to the product details page.

Note: The details you enter within this form are not recorded or stored in any way by Access POS Pty Ltd. ie. The Name you enter is only used to notify your friend or business colleague of who sent the product referral. Email addresses are not recorded or stored.

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If you would like further information on this product, please contact us via the options below.

PH: 1800 768 288 during business hours Monday to Friday otherwise by email via our Contact Us page



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